Careers at upriseVSI

As a fast growing digital, marketing and technology company with big ambitions, we’re always on the look-out for bright, like-minded individuals. If you have a passion for everything digital and tech and enjoy a challenge, then this could be the place for you. 

But it’s not all about your CV. We want people with the right attitude who'll fit into our team and add to our friendly, open and honest culture.

What's in it for you?

Apart from working with a great bunch of people, these are some of the
benefits that we provide

A competitive salary that matches your skills and experience

Training to keep you at the forefront of the industry

Free parking

Childcare voucher scheme 

Regular staff social events 

Free tea and coffee
(and regular cakes!)

Current Vacancies

Job Title: Software Testing and Customer Support Executive

Location: Cardiff

Start date: asap

Package: Salary £15-17,000 per annum + pension Apprenticeship Scheme: salary £13-13,500 per annum + pension

Great opportunity at a leading South Wales Digital Agency. We want someone looking for a career in IT, to join our experienced development, testing and support team.

Read More

Great opportunity at a leading South Wales Digital Agency. We want someone looking for a career in IT, to join our experienced support and development team.

  • Testing and Quality Control;
    • Testing each websites and user experience functions.
    • Software testing back office applications and systems.
    • Developing testing process.
    • Quality control and project release to customer
  • Customer service support;
    • Provide front line Help Desk support and manage all Help Desk calls.
    • Support to clients (via telephone, tickets and email).
    • Logging all tasks using the help desk tracking system.
    • Trouble shooting web applications (developed in house).
    • Supporting desktops, tablets and apps.
    • Validating and documenting client issues.
  • Working with development team
  • Reporting to Support Manager.
  • Based in Cardiff.

The IT Support department is a small team and need someone bright and energetic who is willing to get involved in every aspect of the business.

The successful candidate will need:

  • An excellent telephone manner, being friendly, professional and customer focussed.
  • Team orientated individual with great communication skills.
  • An in depth knowledge of MS Office
  • Understanding testing methodologies
  • Have a keen eye for detail
  • Focused on quality and project timescales
  • Good written English
  • Confidence and enthusiasm in embracing new technologies and learning new skills

This is an excellent opportunity to broaden your experience and knowledge within the IT industry working within a business that has a focus on quality and high service levels. We are a successful expanding business that is looking for the right people to join our team and grow with the company.

Free Car Parking
Training and support provided
Great progression opportunities

Put yourself forward

If there are no suitable jobs available, please feel free to upload your CV. Whether you’re a graduate looking for your first role, an experienced developer, designer or digital marketing specialist, we’re keen to hear from you.

Unfortunately, we can’t respond to everyone but if you look like our type of person, we will keep you in mind for future roles. 


Feel free to get in touch